Privacy Policy

Introduction

This Privacy Policy explains how Glotty ("Service," "We," "Us," or "Our"), operated by Abdullah Mohamed Rafi (an individual based in India), collects, uses, shares, and otherwise processes your personal data and your rights regarding your personal data.

We provide you with our website at https://glotty.co as well as the AI-powered video translation and dubbing services made available through this website ("Services"). When you use the Service or interact with us in any way (for example, by communicating via email), you may provide us with your personal data. This Privacy Policy explains how we handle and protect your personal data.

This Privacy Policy applies to your use of the Service. By accessing or using the Service, you agree with and accept this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

"Account" means a unique account created for You to access our Service or parts of our Service.

"Device" means any device that can access the Service such as a computer, mobile phone, or digital tablet.

"Personal Data" means information that relates to, describes, or identifies You. This could include your name, email address, or payment information.

"Service Provider" means any natural or legal person who processes data on behalf of the Service. It refers to third-party companies or individuals employed to facilitate the Service, provide the Service on our behalf, perform services related to the Service, or assist in analyzing how the Service is used.

"You" means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Types of Data Collected

Information You Provide to Us

When you use or access the Service, create an Account, send a message to us, or participate in activities on the Service, you may input personal data into the Service.

We collect the following categories of data that you voluntarily provide:

• Account information (name, email address)
• Video and audio content you upload for translation and dubbing
• Account settings and preferences
• Communications you send to us by email or other means
• Payment information (processed through third-party payment providers)

Information Collected from Third Parties

We may receive information about you from third-party authentication services if you choose to sign in using services like Google or other OAuth providers.

Information Collected Automatically

Certain information is collected automatically when you use or visit our Service. This information does not directly reveal your identity but may include information about your device, its use, and other technical information. This information helps us maintain security, optimize the Service, and facilitate customer support.

The automatically collected information may include:

• Browser data: IP address, browser type, browser language, settings, and Service usage patterns
• Device data: Device type, model, operating system, and general location information
• Usage data: Information about your use of the Service, including patterns, time, and date of use
• Analytics data: General information about traffic and usage trends

Use of Your Personal Data

We may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage and processing your video translation requests
• To manage Your Account, including your registration as a user of the Service
• To contact You by email or other electronic communication regarding updates, informative communications related to the Service, or security updates
• To provide You with news and updates about the Service unless You have opted not to receive such information
• To manage Your requests and provide customer support
• For service improvement, including data analysis, identifying usage trends, and improving our Service
• For business transfers, in the event of a merger, acquisition, or sale of assets

Sharing of Your Personal Data

We may share Your personal information in the following situations:

• With Service Providers: We share Your personal information with third-party service providers who help us operate the Service, including cloud hosting providers, payment processors, AI/ML service providers (for transcription, translation, and voice synthesis), and analytics services
• With Your consent: We may disclose Personal Data for other purposes only with Your consent
• For legal requirements: We may disclose Your Personal Data if required by law or in response to valid requests by public authorities

Third-Party Service Providers

We use the following categories of third-party services to operate Glotty:

• Cloud infrastructure and storage providers
• AI and machine learning APIs for transcription, translation, and text-to-speech
• Payment processing services
• Analytics services

These Service Providers have access to Your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We advise you to review their respective privacy policies.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to:

• Provide the Service to you
• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

Uploaded video and audio content will be retained for a reasonable period to allow you to access your translated content, after which it may be deleted. You may request deletion of your content at any time.

Transfer of Your Personal Data

Glotty operates from India but uses third-party cloud providers (such as AWS or Google Cloud), whose servers may be located in the United States or other countries. Accordingly, your information, including Personal Data, may be transferred to and processed on servers outside India in jurisdictions where our service providers operate.

We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. By using the Service, you consent to the transfer of your information to countries outside of India.

Security of Your Personal Data

We have put in place security measures to protect your personal data from misuse, unauthorized access, and disclosure. However, security on the internet can never be 100% guaranteed. We cannot ensure or warrant the security of any information you transmit to us.

Your Rights to Personal Data

You have the following rights regarding your personal data:

• Right to access: You can request to know what data we have about you by contacting us at [email protected]
• Right to correction: You can correct, update, or modify your personal data through your account settings or by contacting us
• Right to deletion: You can request deletion of your personal data and uploaded content by contacting us
• Right to opt out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us

For Users from the European Union

Under GDPR, you have additional rights including:

• The right to obtain a copy of your personal information
• The right to rectify inaccurate personal information
• The right to erasure in limited circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection.

For Users from California

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request a list of the categories of personal data we have collected and shared in the preceding 12 months.
• Request deletion of your personal data
• Not be discriminated against for exercising your privacy rights

We do not sell your personal information to facilitate or enable third parties to advertise to you.

Children's Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable anyone under the age of 13. If You are a parent or guardian and become aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will take steps to remove that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact by sending us an email at

Email: [email protected]